Privacy Policy
At US Truck Repair (“Company,” “we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ustruckrepair.com (the “Site”) or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect personal information when you interact with us directly. This includes when you:
Request roadside assistance or repair services
Contact us via our website, phone, or email
Subscribe to our newsletter or SMS alerts
Information collected may include:
Full Name
Email Address
Phone Number
Vehicle Details (make, model, license plate, issue description)
Company Name (if applicable)
Pickup or service location
IP address
b. Non-Personal Information
We automatically collect certain technical data when you browse the Site:
Browser type
Device type
Operating system
Referring/exit pages
Date and time of visit
Pages visited
Time spent on pages
Clickstream data
We may use cookies and similar technologies for analytics and functionality.
2. How We Use Your Information
We use the collected information to:
Provide and manage emergency roadside and repair services
Respond to inquiries and communicate with you
Send service updates, confirmations, and reminders
Improve our website, customer service, and offerings
Send promotional emails and service alerts (only if you opt in)
Detect and prevent fraudulent or unauthorized activity
Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service providers and contractors: Trusted third-party mechanics and towing companies who fulfill your requested services
Payment processors: To process payments securely (if applicable)
IT and marketing partners: For website hosting, analytics, and communication services
Law enforcement or government authorities: When required by law or in response to legal requests
All third parties are required to protect your data and only use it for the intended purpose.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, your data is securely deleted or anonymized.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access and receive a copy of your personal data
Correct or update inaccurate information
Request deletion of your data
Object to certain uses of your data
Opt out of marketing communications
7. Cookies and Tracking Technologies
We use cookies to:
Improve site functionality
Analyze user behavior
Remember your preferences
You can disable cookies through your browser settings, but some features of the Site may not function properly without them.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If we become aware of such data being collected, we will delete it promptly.
9. External Links
Our Site may contain links to external websites not operated by us. We are not responsible for the content, privacy practices, or policies of third-party sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly to stay informed.